- last edited on by
ROGBot
A friend of mine just got his components in from newegg a day or two ago and installed them correctly from my knowledge. He reported that his Crosshair did not come with an anti static bag (which I am unsure if this affected anything), anyways the LEDs on the board work, gpu and cpu fans were operating, but the computer did not post. I had him try another gpu, use only one stick of RAM, unplug all storage aside from his new SSD, loosen the waterblock on the cpu, and update the bios to the beta builds both on the official site and on the forum. I had him send a picture of his motherboard and according to the Q Codes everything should be good.
Here is a list of his components and I will post the picture he sent as well.
ASUS ROG Crosshair VI Hero AM4 AMD X370 https://www.newegg.com/Product/Product.aspx?Item=N82E16813132963&ignorebbr=1\
CORSAIR Vengeance LPX 32GB 2400 (CMK32GX4M4A2400C16) https://www.newegg.com/Product/Product.aspx?item=N82E16820233886
1800x https://www.newegg.com/Product/Product.aspx?Item=N82E16819113430&cm_re=1800x-_-19-113-430-_-Product
SSD https://www.newegg.com/Product/Product.aspx?Item=N82E16820173152
MSI GeForce GTX 980 TI LIGHTNING
PSU https://www.newegg.com/Product/Product.aspx?Item=N82E16817171055
NZXT Phantom 630
H100i
For the time being, he has taken out all of his new components and put his old AM3+ stuff back in. I am going to try and get him to hook everything up outside of a case and troubleshoot tomorrow. I am trying to figure out whether the issue was the lack of anti static bag in packaging (which might be a dumb guess), DOA mobo or RAM incompatability. I will have him check for bent cpu pins but I doubt he messed them up. Edit: No pins bent.
Any help would be appreciated here. Thanks.
Here is a list of his components and I will post the picture he sent as well.
ASUS ROG Crosshair VI Hero AM4 AMD X370 https://www.newegg.com/Product/Product.aspx?Item=N82E16813132963&ignorebbr=1\
CORSAIR Vengeance LPX 32GB 2400 (CMK32GX4M4A2400C16) https://www.newegg.com/Product/Product.aspx?item=N82E16820233886
1800x https://www.newegg.com/Product/Product.aspx?Item=N82E16819113430&cm_re=1800x-_-19-113-430-_-Product
SSD https://www.newegg.com/Product/Product.aspx?Item=N82E16820173152
MSI GeForce GTX 980 TI LIGHTNING
PSU https://www.newegg.com/Product/Product.aspx?Item=N82E16817171055
NZXT Phantom 630
H100i
For the time being, he has taken out all of his new components and put his old AM3+ stuff back in. I am going to try and get him to hook everything up outside of a case and troubleshoot tomorrow. I am trying to figure out whether the issue was the lack of anti static bag in packaging (which might be a dumb guess), DOA mobo or RAM incompatability. I will have him check for bent cpu pins but I doubt he messed them up. Edit: No pins bent.
Any help would be appreciated here. Thanks.
