05-17-2022 07:52 AM
05-21-2022 10:15 AM
RogScott wrote:
Asus really should make replacement parts like this this easily available. I could see them selling a replacement heatsink and screws together, rather than the screws by themselves, but these are parts they intend for the customer to service (remove and replace) -- so there should be spares available to buy.
I suspect your best bet is trying to find another owner with a X570 Crosshair VII who is willing to remove one of their screws and measure it for you. If you can get the head shape, thread diameter, and thread pitch then it is likely you can find a replacement. Unfortunately, you'll probably have to order a bulk quantity (like 100), but these small screws usually are not very expensive.
05-21-2022 10:55 AM
coyote2 wrote:
ASUS customer service 'escalated' my request, and give me this reply:
"Repair center doesn't supply parts, or part numbers."
I wrote back that I didn't consider this to be satisfactory support from ASUS, and was prepared to express this on social media and to ASUS management. So I got the predictable attempt to mollify in reply:
"...the requested part is not available right now due to part shortage. We will request this as soon as we get update for the inventory stock."
05-22-2022 09:02 AM
05-22-2022 12:34 PM
coyote2 wrote:
Solution
The solution I chose was to buy a couple aftermarket M.2 heatsinks.
05-22-2022 03:44 PM
RogScott wrote:
Those are some beefy heatsinks! They look like they could keep a nuclear reactor cool. 🙂
05-23-2022 09:35 AM
05-23-2022 02:34 PM
ationfictons wrote:
I'd be interested in seeing a photo of them installed. My C8H has its M.2 slots in a similar position to yours and the available space between the back of the graphics card and the bottom of my NH-D15S heatsink is no wider than the M.2 heatsink cover.
05-23-2022 02:53 PM
05-23-2022 03:04 PM
ationfictons wrote:
Looks good. With your liquid cooler, you have much more room for the first M.2 slot than I'd have. Thanks.
05-27-2022 12:58 PM