Hard drives not recognized

[italicrat]

Hey everyone,

I'm trying to setup a computer for file storage, but the BIOS is only recognizing one SSD drive. I was previously running Linux for a few projects.

My plan now is to install windows and then setup RAID 5 or 10.

Here's what I have:

• Motherboard ROG STRIX B550-F GAMING 
• 1 Kingston 120GB SSD
• 2 Intel 1.6TB SSD (I might sell these)
• 8 Seagate 18TB HDD

What's the best way to get to the root cause?

Thanks!

[Silent_Scone]

Hi @italicrat 

The first thing of note is you're on an extremely old build date. Can you update the UEFI to the latest version and retry?

[italicrat]

I've tried updating to latest version using the USB flashback and now it gets stuck in the ROG logo screen. 🙃

I did a CMOS reset by removing the battery. Tried updating again, and I still can't pass the logo screen.

[ElectroStingz]

Hello,

Have you come across the SATA rev 3.2 / 3.3 pin 3 issue? (If not google search this term and you will find a load of tips "sata 3.3v pin3".)

There are differences with newer SATA drives that follow the SATA 3.2/3.3 spec, they are not compatible with older PSUs as the connector might be wired with a live 3.3v supply on PIN 3 < This will send the newer spec drives into a power down mode so it doesn't power up.

So that could be one reason?

[italicrat]

Hi. Thanks for your comment.

The disks were working when I was using Linux. But I can't remember if the BIOS recognized them then.

If the disks were working before, I couldn't experience the power down mode, right?

[ElectroStingz]

If they were working in Linux and nothing has changed since then no I dont think this would be the issue.

But can you explain more about the drives and your setup?

The board only has 6 sata ports so how are you connecting all the drives?

[italicrat]

I connect the drives via an Adaptec HBA card.

[ElectroStingz]

Then this will not show in the BIOS as the card is it's own controller and will have it's own config utility, some will have a pre-boot menu that you must enter to setup the drives or if you do not run they it will simply work once in the OS.

But it depends on the controller card you are using, like model and features.

Some allow BIOS boot once the drives are configured and the card will show something in the boot menu of the bios, again there are limitations such as if it is a UEFI compatible card. (need to know more about it, model / year)

But how did you originally use this card, if no pre-boot config done then I assume you managed it entirely within the Linux OS.

[italicrat]

Yeah, I managed it within Linux. I was able to find information on the card.

I now have a bigger issue. I updated the UEFI to the latest version, as recommended by another user, and now it doesn't pass the ROG logo screen. I did a CMOS reset by removing the battery. Tried updating again, and I still can't pass the logo screen.

[ElectroStingz]

This doesn't sound good, can you go back to an older BIOS around the same as the previous one you were using?

The newer AMD AGESA updates may not be working well with your 3700X / memory. Hopefully if you can go back to an older BIOS and it allows the older AMD AGESA code to install it will go back to working.