Hy guys i'm new here and i just bought a new systamen, i builit, updated the bios to 0804 and it boot, after that i tried to get my ram to what is rated for 3200 and, it looked stable, cinebench fine, prime 95 no problem, at this poit the system was 2 days old, used it for like 40 minutes and it was fine, then i started whatching netflix and the pc just turn off but the led's on the motherboard were on, i tried the power botton, nothing, i tried start botton nothing, i had to switch the psu power botton off and then back on, after that it would boot normally. so i though the problem was the ram oc, no problem i'll run it stock form now. I started playing with it and after like 10 minutes again, turn off bottons doesnt work so PSU off and on. i coulkdn't undestand so power off the psu for 5 minutes, then pressed cmos reset for like 30 sec or so. Turned on and i played a while, no problem system seemed fine so i left it downloading a bunch of steam games updates, when i got back the system was off, same issue. I though some component must be bad, so i RMA everithing and tried every combinations possible, nothing same problem with every combination still it randomly shutdown, so i started lookin in google and i found some post about CH7 RANDOM SHUTDOWN right in this forum so i read them and did everithing they said, no 2 program to rgb ligh and temperature, revert from 0804 to 0702 bios disable fast boot, but still the system random shut down. I don't have any corsair software (exept ICue for keyboard with no reading of temperatures),asus,nzxt ext... nothing i don't get it what's the problem?
CPU: RYZEN 7 2700X (STOCK ALL AUTO)
CPU COOLER: THERMALTAKE RIING FLOE RGB 360 (NO SOFTWARE INSTALLED)
MOBO: CROSSHAIR VII HERO (ALL AUTO)
RAM: G.SKILL 16GB CL16 3200MHZ 16-18-18-38 (THE ONLY GSKILL 16GB KIT CL16 SUPPORTED FOR 2ND GEN RYZEN IN THE QVL)
PSU: CORSAIR RM750X
GPU: ZOTAC 1050TI (STOCK I DON'T EVEN CARE JUST A PLACE HOLDER WAITING FOR A 2080 OR A 1080TI)
someone can help me? i don't know what to do, i lost like 2 weeks now on this problem and my mind too. Please help
There is a multitude of reason why your system could be bombing out. You need to supply more information.
1. Thermal lock out? Does your system get hot. The mobo has a thermal cutout @ 115c on the TCTL sensor. That is 95c on the TDIE sensor.
Your memory can show stability issues if it exceeds 43c from posts on OC. You can use HWinfo or SIV for temp readings.
2. Have you ran a longer duration diagnostic with your memory? Most use HCI memtest for a durability test. You will need to run 16 instances of the programme using 850mb on each instance. Run it beyond 400% and this should be enough to give you a running condition. Some people take it extremes and try for 3000%+. At most I run to 800%, which used to be the expected normal.
3. There is an issue with a sensor causing shutdowns when it is read. HWinfo and SIV have an update to avoid reading that sensor. Elmor has stated that it will be fixed in the next revision release at the end of Sept or early October. What software do you have running/installed?
4. Have you tried running with base setting on your memory? Turn your memory down to 2133 for a session or two.
The system was running stock, max temp was like 60/62 in HWinfo. Now the system seems fine, i left it overnight downloading all the steam updates, so it waslike 19/20 hours on so i guess no more problem (this with the docp setting)
Most likely a software collision as mentioned. CPU-Z or any software using its SDK (like Corsair Link) together with a second monitoring software (AiSuite/HWInfo for example) will cause this problem. There's a solution but I'm not sure of the status.