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Crosshair VI hero no boot no post

nicduch
Level 9
Hy everybody,

Impossible to start My PC (Asus crosshair VI hero with r7 1700x) i have an error code 55 with the red led "CPU" . the manual say that 55 are a memory not recognized.

I have 2x 8gb G.Skill RGB 3600. I have the same problem with 2x 8gb Kingston 2133mhz.

Can you help me please???
AMD R7 1700X
ASUS Crosshair VI Hero
Gigabyte 1080 Ti Aorus Extreme
32GB G.Skill Trident Z RGB 3600Mhz
Samsung 960 Evo 500GB NVMe
Thermaltake The Tower 900 Snow Edition
Logitech G810 / G900
22,592 Views
19 REPLIES 19

Chino
Level 15

nicduch
Level 9
Yes i have connected the 8 pin cpu and the 24 pin CPU. The motherboard dont Stuart if not.
AMD R7 1700X
ASUS Crosshair VI Hero
Gigabyte 1080 Ti Aorus Extreme
32GB G.Skill Trident Z RGB 3600Mhz
Samsung 960 Evo 500GB NVMe
Thermaltake The Tower 900 Snow Edition
Logitech G810 / G900

Chino
Level 15

nicduch
Level 9
Yes i tried this with 1 memory G.Skill trident Z RGB 3600mhz and a Kingston 2133mhz
AMD R7 1700X
ASUS Crosshair VI Hero
Gigabyte 1080 Ti Aorus Extreme
32GB G.Skill Trident Z RGB 3600Mhz
Samsung 960 Evo 500GB NVMe
Thermaltake The Tower 900 Snow Edition
Logitech G810 / G900

It could possibly be that the G.Skill RAM is not supported considering it has a maximum memory clock at 3600 MHz. Try the Kingston RAM and go back to the BIOS. See if it is clocked at its default settings. Disable the XMP for now. See if it solves the issue.

If not, try emailing the Asus support and they might give you a BETA bios that hopefully supports the RAM modules you now have.

Chino
Level 15

nicduch
Level 9
6244
AMD R7 1700X
ASUS Crosshair VI Hero
Gigabyte 1080 Ti Aorus Extreme
32GB G.Skill Trident Z RGB 3600Mhz
Samsung 960 Evo 500GB NVMe
Thermaltake The Tower 900 Snow Edition
Logitech G810 / G900

nicduch
Level 9
@damianme i have tried with ddr4 2133mhz but same error. The error arrive before the BIOS: impossible to flash BIOS or enter to the BIOS !!!
AMD R7 1700X
ASUS Crosshair VI Hero
Gigabyte 1080 Ti Aorus Extreme
32GB G.Skill Trident Z RGB 3600Mhz
Samsung 960 Evo 500GB NVMe
Thermaltake The Tower 900 Snow Edition
Logitech G810 / G900

Chino
Level 15
Remove your components from the case. Put your motherboard on top of the cardboard box that it came in. Make sure your CPU, heatsink, memory and GPU are properly installed and all the necessary cables are connected. Also verify that you're not overtightening the screws for your heatsink. Start your system and report back your results.