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Crosshair VI Error Code 8 Straight from box?

Burnsey10
Level 7
Hi,

Just got my Crosshair VI motherboard after Amazon delaying the delivery of the board for near 1 week. Everything was good but so far no boot. Error code 8 has shown up every time. Read online about solutions but it's hard to get a clear answer. So far, I've cleared cmos, flashed the BIOS to all available on ASUS. Anyone think they could help me? On the brink of buying a different board all together as I'm trying to get it sorted for the weekend and there's no more left for prime in UK.

My build:
Ryzen 7 1700 brand new
2 x Corsair LPX Vengeance 3000MHz 8GB DDR4
AMD Wraith cooler
Corsair RM850x psu

Any help would be great.
1,034 Views
21 REPLIES 21

Burnsey10 I can't help on the troubleshooting/fixing end but I do wish you luck on getting the board running. 🙂

I actually went through the same issue a few days ago. The only difference being that mine was actually running smooth and stable for several hours before I got the 8 code. Spent 2 days screwing with it before I gave up and sent it back to Amazon with the assumption of it being a bad board.

https://rog.asus.com/forum/showthread.php?94444-New-build-issues-Was-working-now-is-not-Q-code-8

Being that Amazon didn't have any left to replace it, I ended up just sending the processor and memory back as well and just put my older setup back together for now.

It makes me wonder if the memory was possibly the issue. *This video tends to point to the memory instability, especially when using the 4GHz overclocking profile. *
Syaoran

so, been 6 years since i built my last rog gaming computer... maximus iv with 2600k is still alive and kicking.
now
got a crosshair hero vi for the new ryzen 7 cpu. would not post out of the box
previously checked the qvl prior to purchase and checked it twice, for corsair dominator cmd dimms. unfortunately at start up i got an 8 post code and an amber led under, indicating memory problems? wrong version of corsair cmd cas 16 3200 ( v4.24 instead of qvl's v4.3)?
reordered gskill flare x and while waiting, got a new masterliquid 240 (non pro) aio from coolermaster and began disassembling my rig.
had previously tinted my cpu and air cooler with arctic silver prior to placement. when i removed the air cooler my 1700x cpu came out with the air cooler.
doh, bent pins! and even after using a mech pencil to do my best at straightening pins, my mobo shows red led for cpu readiness.

my main concern is... did i fubar my mobo when the cpu came out with the air cooler? retention bracket was in closed position btw.
replacement cpu from amazon should be here in 2 days.

do i wait and see if the gskill ddr4 will work or just rma the mobo? has anybody heard of ryzen cpu coming out with the cooler block on the crosshair vi?
ordered gskill ram off neweg and will take 3 or 4 days to arrive.
any advice will be greatly appreciated. tia

components:
rog crosshair vi
amd 1700x cpu (in the mail)
coolermaster masterliquid 240 aio
gskill flare x 3200 memory (in the mail)
samsung 960 evo 1tb m.2
samsung 850 evo 500gb ssd
2x wd caviar black hdd
rog strix A 1080 gpu
cm haf x case
thermaltake tr2 rx 1000w psu
https://pcpartpicker.com/user/bamf270/saved/nrCGXL:

bamfish wrote:
so, been 6 years since i built my last rog gaming computer... maximus iv with 2600k is still alive and kicking.
now
got a crosshair hero vi for the new ryzen 7 cpu. would not post out of the box
previously checked the qvl prior to purchase and checked it twice, for corsair dominator cmd dimms. unfortunately at start up i got an 8 post code and an amber led under, indicating memory problems? wrong version of corsair cmd cas 16 3200 ( v4.24 instead of qvl's v4.3)?
reordered gskill flare x and while waiting, got a new masterliquid 240 (non pro) aio from coolermaster and began disassembling my rig.
had previously tinted my cpu and air cooler with arctic silver prior to placement. when i removed the air cooler my 1700x cpu came out with the air cooler.
doh, bent pins! and even after using a mech pencil to do my best at straightening pins, my mobo shows red led for cpu readiness.

my main concern is... did i fubar my mobo when the cpu came out with the air cooler? retention bracket was in closed position btw.
replacement cpu from amazon should be here in 2 days.

do i wait and see if the gskill ddr4 will work or just rma the mobo? has anybody heard of ryzen cpu coming out with the cooler block on the crosshair vi?
ordered gskill ram off neweg and will take 3 or 4 days to arrive.
any advice will be greatly appreciated. tia

components:
rog crosshair vi
amd 1700x cpu (in the mail)
coolermaster masterliquid 240 aio
gskill flare x 3200 memory (in the mail)
samsung 960 evo 1tb m.2
samsung 850 evo 500gb ssd
2x wd caviar black hdd
rog strix A 1080 gpu
cm haf x case
thermaltake tr2 rx 1000w psu
https://pcpartpicker.com/user/bamf270/saved/nrCGXL:


I have had that happen with CPU's in the past with an AMD 8350. I used my bank card to ensure the pins were all straight enough. Literally went up and down each row to ensure each pin was straight in both directions and lining up fine. I has to fidget with it slightly to get it back in the socket but it worked fine. That is why I always lift straight up on the cooler instead of pulling it off to one side. Pulling the CPU out with the retention bracket closed shouldn't damage the motherboard. You may need something slightly thinner than a bank card though because these CPU's have more pins that are slightly closer together. Try reseating the CPU once again after checking to make sure all of the pins are straight and that none are broken.
Syaoran

Syaoran wrote:
I have had that happen with CPU's in the past with an AMD 8350. I used my bank card to ensure the pins were all straight enough. Literally went up and down each row to ensure each pin was straight in both directions and lining up fine. I has to fidget with it slightly to get it back in the socket but it worked fine. That is why I always lift straight up on the cooler instead of pulling it off to one side. Pulling the CPU out with the retention bracket closed shouldn't damage the motherboard. You may need something slightly thinner than a bank card though because these CPU's have more pins that are slightly closer together. Try reseating the CPU once again after checking to make sure all of the pins are straight and that none are broken.


Syaoran ty for the timely advice and tips. it is appreciated... newegg surprised me with overnight delivery. 3.8 and 3200 on the flareX kit out of the box. thinkin of letting my arctic silver compound getting some hours on the cpu b4 i push much harder. 1.4 vcore does seem a lil bit high.

gupsterg
Level 13
Burnsey10

I'm in the UK as well. Looking at the prices of a Strix I reckon the C6H is a better buy.

- You've stated you're using stock cooler, so stock backplate. So it's not down to an issue of backplate which some coolers come with, that makes board go freaky.

- You've stated you've tried flashback, so that's out the window.

- Try Syaoran suggestion.

- Visually check the board is ok, I read only yesterday an issue where a component was badly soldered and fell off 😮 . That missing component in the thread is off DRAM power phase.

- Remove CPU, reseat, making sure screws are not over tighten on HSF.

- What are the Q-LEDs lit as ? (ref user manual).

If still Q-Code 8 I'd RMA and get another one 😉 , their an awesome board IMO. I have done hours and hours of tweaking / stress testing and it is a nice board IMO. It has so many features in UEFI that some of the other lower Asus boards have missing. So C6H is it for me :cool: .
Intel Defector :eek: AMD Rebel

NightRogue
Level 7
Burnsey10 wrote:
Hi,

Just got my Crosshair VI motherboard after Amazon delaying the delivery of the board for near 1 week. Everything was good but so far no boot. Error code 8 has shown up every time. Read online about solutions but it's hard to get a clear answer. So far, I've cleared cmos, flashed the BIOS to all available on ASUS. Anyone think they could help me? On the brink of buying a different board all together as I'm trying to get it sorted for the weekend and there's no more left for prime in UK.

My build:
Ryzen 7 1700 brand new
2 x Corsair LPX Vengeance 3000MHz 8GB DDR4
AMD Wraith cooler
Corsair RM850x psu

Any help would be great.


I had the exact same issues but on a noted problem with my EKWB waterblock.

From the hours and hours of research I then undertook, I understood this to mainly be an issue with CPU pressure. Make sure you mounted everything correctly and that you don't have the cooler over-tightened.

To test and see if this is indeed what is causing the problem, remove the block, leave TIM in place and just hold the cooler down on the CPU with enough pressure to keep contact, and then boot. If it posts, you know exactly what the issue is.

And nevermind the trolls this board is ridiculous! It was twitchy for a minute but with new 1403 bios I just overclocked my RAM with pretty much zero effort and now I'm tying the 6950x (at base freq) in some benchmarks :cool:

elguero83
Level 7
Burnsey10 wrote:
Hi,

Just got my Crosshair VI motherboard after Amazon delaying the delivery of the board for near 1 week. Everything was good but so far no boot. Error code 8 has shown up every time. Read online about solutions but it's hard to get a clear answer. So far, I've cleared cmos, flashed the BIOS to all available on ASUS. Anyone think they could help me? On the brink of buying a different board all together as I'm trying to get it sorted for the weekend and there's no more left for prime in UK.

My build:
Ryzen 7 1700 brand new
2 x Corsair LPX Vengeance 3000MHz 8GB DDR4
AMD Wraith cooler
Corsair RM850x psu

Any help would be great.


I had a similar problem to you, I would get random code 8 post even at default settings with no overclock, even with a fresh windows installation, then someone suggested to me ,on the overclok.net post for this motherboard, to disable performance bias, and I haven't had a code 8 in over a week now, I also disabled fas boot for good measure.

elguero83 wrote:
I had a similar problem to you, I would get random code 8 post even at default settings with no overclock, even with a fresh windows installation, then someone suggested to me ,on the overclok.net post for this motherboard, to disable performance bias, and I haven't had a code 8 in over a week now, I also disabled fas boot for good measure.


i had followed your settings and hopefully error 8 wont happen again 😞 what code do u have now? mine is 24.. i got trident z 32gif 3200hz

Sent from my ASUS_Z00AD using Tapatalk

booseek
Level 7
This is my post and fix from a few months back:

https://rog.asus.com/forum/showthread.php?92134-Q-Code-8-for-20-40-minutes-from-cold-boot-and-wakeup...

TLDR: RMA the board!