I had exactly the same problem on the same motherboard. This issue was, neither of us had read the manual (RTFM) and followed the correct process. Format a thumb drive fat32 and use BIOS renamer to correctly rename the file then put file on thumb drive (if not already) and put it into the BIOS USB slot on the back panel. Turn off PC, press and hold the BIOS button (also on back panel) until it has flashed 3 times then leave it until the light goes completely out. Do not disturb it until light has stopped flashing. When it has and you turn PC back on, it will be updated to whatever version you put on the thumb drive. :cool: