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Bios is updating led firmware !!

azurick_91
Level 7
hello guys, i'm in trouble with my crosshair vii.

the problems start with some bad shutdown after turning off windows. motherboard don't shutdown.

few days later when i turn on the pc i have this message "bios is updating led firmware, do not shutdown....", since i trried everything. Flash new bios 0702. clear cmos. remove bios battery. flashback recovery with bios 0207 and the other bios. nothing work.

i can boot to windows if i wait enough (1h) but if i reboot or turn off again the "bios is updating led firmware"

Maybe bios is corrupted? any idea?

(sorry for my bad english)


edit : my setup, windows 10 64 bit, 2700x, 16Go gskill
4,563 Views
27 REPLIES 27

gupsterg
Level 13
i) Reference below image, when on UEFI 0702 are your version numbers same?

74533

ii) Do you use AURA/any other RGB SW?
Intel Defector :eek: AMD Rebel


R9 5900X - Custom WC - ASUS Crosshair VII Hero WiFi - Ballistix Sport LT 2x16GB 3800MHz C16 - RX 6800 XT - WD SN770 2TB - 2x 870 EVO 4TB


24/7 OC: i5 4690K @ 4.9GHz CPU@1.255v 4.4GHz Cache@1.10v - Archon SB-E X2 - Asus Maximus VII Ranger
Sapphire Fury X (1145/545 ~17.7K GS 3DM FS)

:eek: CPU Validation 5.198GHz@1.314v with 4.4GHz cache + RAM 2400MHz@1T :eek:
Da Music video

REA_Electric
Level 7
x470 Crosshair Hero (WIFI) Same issue LED Firmware Update Boot delay

Same problem...
BIOS is updating LED firmware. Do not shut down or reset the system to prevent system bootup failure.
After 30 to 40 minutes System Boots.
Reinstalled latest Aura Lighting Software no change ;-(
Have reported issue to ASUS support so far no response...
Reflashed BIOS no change..
Will add an image BIOS and LED info once I able to boot BIOS... what a pain..

This there a method similar the aura_update_v01_c6h LED FW flash tool for the X470 C7H LED FW?


LED EC1 Version is Blank????

Now have done a clean install of Windows 10 Pro Version 1809
Allow ASUS Grid to update drivers Version 1.05.35

AURA Now launch with the following error
76386

Reflashed BIOS
Clean Install of Windows 10 Pro
Installed Drivers and AURA software from ASUS Grid
No Joy...
76392
76393

On Power up or reboot
BIOS is updating LED firmware. Do not shut down or reset the system to prevent system bootup failure.
After 30 to 40 minutes System Boots.

gupsterg
Level 13
If I was in your shoes I'd flash a very old UEFI using flashback. As this would contain older versions of ASUS EC/LED firmware, it should instigate a reflash of each; then I would flash to latest UEFI, again using flashback.
Intel Defector :eek: AMD Rebel


R9 5900X - Custom WC - ASUS Crosshair VII Hero WiFi - Ballistix Sport LT 2x16GB 3800MHz C16 - RX 6800 XT - WD SN770 2TB - 2x 870 EVO 4TB


24/7 OC: i5 4690K @ 4.9GHz CPU@1.255v 4.4GHz Cache@1.10v - Archon SB-E X2 - Asus Maximus VII Ranger
Sapphire Fury X (1145/545 ~17.7K GS 3DM FS)

:eek: CPU Validation 5.198GHz@1.314v with 4.4GHz cache + RAM 2400MHz@1T :eek:
Da Music video

Hi

Had this all the time oc ram, had to turn PSU off and up the ram voltage and basically get stable.

elmor
Level 10
Can someone with this error run this tool (cmd or power shell as administrator), save their firmware and send it to me for debug?

https://1drv.ms/u/s!Atmpv-6qHr_6o5VTCdY06POPk1JSBA

aura82_update.exe -s myfw.bin

You can also try updating to this firmware: https://1drv.ms/u/s!Atmpv-6qHr_6o5VHvIdLs5KJpiPC8Q

Note: This is not any official procedure and is done at your own risk

elmor wrote:
Can someone with this error run this tool (cmd or power shell as administrator), save their firmware and send it to me for debug?

https://1drv.ms/u/s!Atmpv-6qHr_6o5VTCdY06POPk1JSBA

aura82_update.exe -s myfw.bin

You can also try updating to this firmware: https://1drv.ms/u/s!Atmpv-6qHr_6o5VHvIdLs5KJpiPC8Q

Note: This is not any official procedure and is done at your own risk


76723

elmor wrote:
Can someone with this error run this tool (cmd or power shell as administrator), save their firmware and send it to me for debug?

https://1drv.ms/u/s!Atmpv-6qHr_6o5VTCdY06POPk1JSBA

aura82_update.exe -s myfw.bin

You can also try updating to this firmware: https://1drv.ms/u/s!Atmpv-6qHr_6o5VHvIdLs5KJpiPC8Q

Note: This is not any official procedure and is done at your own risk


76723

No joy... ;-( LED EC2 Version Blank.....

My System still works fine once booted but No AURA Lighting Effects and takes 30 minutes to boot.

I'm going to arrange an RMA return to ASUS via my supplier. This is a pain as I live in a Regional area and the store I purchased the Motherboard is a fair distance away so if I wish to return the Motherboard I will need to take a whole day off to do so. I could arrange a courier or postal return but this will take several days. I'm also not happy about having to teardown my system to remove the Motherboard. Was updating to 1001 BIOS a big mistake... YES
Have now tried to downgrade BIOS to 0801 but no joy at all, the damage has been done... Also have tried the latest beta BIOS as a last ditch attempt.. ;-(

REA Electric wrote:
No joy... ;-(


Hi,

As I explained to you some time ago, your problem seems to be hardware (physical connection between your motherboard and its LED module :

MoKiChU wrote:
Hi,

If the motherboard can not physically access the LED module, it will not be able to update it.

As explained previously on another thread, you have to check that the connector of your LED module that goes to your motherboard is connected (under the LED body).

Here is an example on ASUS ROG Strix Z370-E :

Image
MoKiChU wrote:
Hi,

When I talk about checking the connectors, it's under the covers (circled in red below), you have to unscrew the cover from the back of the motherboard for the top left cover :

MoKiChU
Level 40
REA Electric wrote:
No joy... ;-(


Hi,

As I explained to you some time ago, your problem seems to be hardware (physical connection between your motherboard and its LED module :

Hi,

For ROGers who do not see anything in LED EC Version :

"If no any text written in front of LED EC version part, shut down your computer and check that the LED connector is properly plugged-in. Depending on the model of your motherboard, the connector may be in a different location."

Source : https://www.asus.com/support/FAQ/1036375
MoKiChU wrote:
Hi,

If the motherboard can not physically access the LED module, it will not be able to update it.

As explained previously on another thread, you have to check that the connector of your LED module that goes to your motherboard is connected (under the LED body).

Here is an example on ASUS ROG Strix Z370-E :

MoKiChU wrote:
Hi,

When I talk about checking the connectors, it's under the covers (circled in red below), you have to unscrew the cover from the back of the motherboard for the top left cover :