06-04-2018 08:46 PM
06-16-2018 02:40 PM
RealAntithesis wrote:
Yep, I have this motherboard (bios version 4011). Unfortunately, my new build (2700x, 32gb ddr4) is giving me issues. My pc would reboot itself randomly, with no bsod dump generated. Sometimes, the screen would just go blank with all fans and lights still running (and I need to flick the switch on the psu to turn off - the power and reboot buttons would no longer work). I've put everything back to stock, and tried some of the suggestions from around the Web on similar issues - such as turning HPET on in Windows 10, switching power plan to high performance and nvidia card (2x1080tis) too, setting tdr delay to 8 seconds instead of 2 (turning off tdr detection would cause a hard freeze with screen still on when the issue happens again), turning off global c-states, setting psu idle power to current setting (and not low power) etc etc, but it still happens.
Usually the black screen or reboot would happen very soon after intense activity (such as the video card and CPU mining all day when I'm at work) - restarting manually immediately after stopping mining usually allows me to work uninterrupted for a couple of hours, but it would lock up at some point. The curious thing is, the pc can run for 9-10 hours straight at load when mining (note that I switch off the monitor during this time), but would invariably crash when I'm interacting with the system on minimal load.
This is pointing to some sort of hardware problem I think. I'm hoping it's not the motherboard. I've already replaced the psu with a 1000w corsair, provided each pcie power port on the video cards with their own separate cable to the psu, reclipped all the other cables, reseated the ram, video cards etc, conducted a ram test using hci memtest to 800%.
The next steps are going to involve swapping components with my other Ryzen 1700x pc (ram, CPU, 1050ti), which I was hoping to avoid, but I think I've exhausted other options at this point. I'll also change power points at the wall and see if that helps anything.
I suppose the point of my post is to see if anyone else is having similar issues with their Asus x470 system?
There is a post in the hardware build forum from somebody with a similar problem : https://rog.asus.com/forum/showthread.php?102241-Problems-from-Hell-itself
06-05-2018 11:35 PM
06-06-2018 07:32 AM
06-08-2018 07:59 AM
Orb79 wrote:
hundreds of post about people with their fancy crosshair VII, hardy anything on the X470-F gaming
06-08-2018 10:29 PM
RealAntithesis wrote:
The x470-F Gaming is still the most expensive motherboard I've ever purchased. Which is why I was so concerned that I had bought a dud with all the spontaneous reboots and black screens I was getting. However, it's looking more and more to me that it was Asus AISuite causing the issues, as I haven't had a single reboot or black screen since earlier in the week (there was an IRQ_LESS_THAN_OR_EQUAL BSOD yesterday pointing to the NT Kernel, but that was the only one over the last couple of days). I'm waiting for the weekend before concluding the problem is fixed to see how it goes over an extended period of use.
To AniChatt - thanks for your help. I think you've just saved me from many more wasted hours/days/weeks and expense in replacing parts trying to troubleshoot the problem. As it is, I've already spent a few hundred $$ on a new power supply which I didn't need (may have a use in future though).
Thanks Asus - it would be great if you had a look at the problems AISuite is causing. The black screen and spontaneous reboots (with no BSOD log being generated) just looked very much like a hardware problem rather than pointing to a software issue - I was ready to RMA the board on warranty if I couldn't figure it out.
06-11-2018 03:21 AM
06-12-2018 12:43 PM
06-13-2018 03:47 AM
cgmjr wrote:
Hi. 1st time poster and new ROGer. I've always admired ASUS, but this is my first build with their boards. I could use some encouragement...
Brand new rig: Ryzen 2700x, G.Skill 3200 FlareX kit, EVGA 850 Supernova, NZXT Kraken x62, Grizzly Conductonaut, NZXT S340 Elite case, Evo 960 M.2, WD Black 2TB, using StoreMI on those two disk drives.
I am not doing anything aggressive yet. Been using the D.O.C.P. AI Tweaker setting in BIOS (4011), mostly. I have tried leaving that setting on Auto and manually setting DRAM timings and voltages. Temps are good. I avoid running multiple HW monitors, just using either Ryzen Master or HWInfo.
I'm experiencing two lockukps:
1. She locks up randomly, without BSOD, nothing in the Windows Event Logs. I have to hold the power button, or sometimes actually pull the power cable. It boots fine after that. Only to lockup again at some point.
2. When I've tried to run long runs of Prime95, the screens will turn off (per the High Performance power plan, off in 15min) and I can not wake it back up. I can't tell if is actually locked up, or just asleep.
I've run an 1.5 hours of MemTest86 with no errors (or lockups), so I think the RAM is ok.
I'm hoping I missing something simple; maybe a voltage too high/low, a wakup setting (the ErP thing) set wrong.
Any advice on what to check?
Many thanks in advance.
-cgmjr
06-13-2018 07:58 AM
AniChatt wrote:
Set everything to auto and do not apply docp. Download Intel Burn test and run it for 30 runs and high preset. Now check if it is stable or not. If stable then again restart and apply docp 3200 over previous default and schek with IBT again. If something is messy in this test then I would suggest you to roll back to 4008 bios and test it in the same way. I think it will not occur. Just to make sure use only hwinfo and don't use ryzen master. however the best way of ocing your cpu is through bios. Do not use any windows based dw for oc.
06-13-2018 12:32 PM