06-04-2018 08:46 PM
02-24-2020 02:24 PM
02-25-2020 02:40 AM
CharliesTheMan wrote:
Hey guys. I'm not a daily Strix user, and I need to pick your brains. My stepson and I built his first gaming PC and he's been using it for a couple of months.
It's a Strix X470-F with Ryzen 2600 and Toughpower Grand 750 RGB PSU. He says he was playing and the PC just shut off. He's fairly responsible but from my background in support and testing, I always suspect there's more the user didn't tell me, but that's all I know at the moment. The motherboard RGB lights come on, and orange power light on motherboard. But I'm not getting any QLED's and fans don't spin etc when I try to power it on. I tried reseating GPU and removing RAM sticks to test independently and nothing yet.
Any suggestions on next troubleshooting steps? Anyone seen this before?
02-25-2020 02:19 PM
timiman wrote:
If Q-LED is not light up at all, it seems that you should start troubleshooting with removing everything from the motherboard, leaving only the CPU installed, trying to get any BIOS error w/ beep-code (like 'no GPU installed' or 'no memory found'). Try with resetting the BIOS, too.
If nothing is changed, then you know that the error have to come from a faulty PSU, a burnt motherboard or a burnt CPU, in specific order from the most possible to the less possible.
The same test can be done by removing also the CPU, making the motherboard to 'beep' about the missing CPU.
This kind of troubleshooting would get much easier if another working PSU or CPU is in hand, to make a series of the same tests by using these one instead of the 'possible' faulty ones.
02-25-2020 10:04 PM
CharliesTheMan wrote:
I really appreciate your input. It was really helpful in confirming some things I had assumed but feel better hearing from someone else, and gave me some new ideas. I do have parts in my rig to test with, I built his computer with that in mind. Everything we have is interchangeable. I went ahead and ordered a PSU tester from Amazon after seeing how easy that is now, I'm from the old school and had already dug out my jumper wires and multimeter, but the PSU tester will let me test the power supply with a lot less disassembly and headache. From that point if the PSU tests fine, I'll start stripping parts down on both rigs and swapping them. If it's the CPU, I think I'm just going to have to get myself a better CPU and hand mine down lol.
Last question, does this board have an onboard motherboard speaker? I've also got one of those on the way just in case it doesn't. There wasn't one packaged seperate in his box but I received it open box.
03-13-2020 01:00 PM
timiman wrote:
Just a thought, usually the PSU works better (gives out real life readings on its separate voltage rails 5V/12V) under load and not with a PSU tester only. So, it would be better to test it with a multimeter (usually from a free 4-pin molex connector) when the issue occurs, in your case when the M/B is powered but not booting as it should.
This M/B does not have a onboard speaker. It uses the speaker of the case it is installed in. In the lower right of the M/B there is a bunch of pins labeled as 'PANEL'.
There should be a 4-pin connector starting from the upper most right corner, going with a 4-pin wire to the case.
I think you can find simple 4-pin mini-speaker in e-shops, too.
03-21-2020 04:50 PM
03-24-2020 11:51 PM
03-27-2020 11:38 PM
03-28-2020 02:33 PM
04-25-2020 08:28 AM
hankey wrote:
i found a way for me to get back 100MHZ bclk.
i used the EZ Tuning Wizard in the bios. after following the steps of the wizard, i had to restart the computer.
Now i have back 100MHZ bus clock. Bevor that i had 99.8MHZ.
The only obvious change of the wizard made, i noticed, was the cpu multiplier. I changed the multiplier back and i still have that 100MHZ bclk.
Hope that helps anybody else, too.