Asus ProArt B550 Thunderbolt issue

[Gundam0081]

when i try to install thunderbolt drivers on this mobo i get the platform not supported issue, my os is win 10 64bit pro.

other users with this motherboard facing the same issues as seen in the link below. i would like some support from asus staff regarding this.

https://linustechtips.com/topic/1312029-asus-proart-b550-creator-ryzen-with-thunderbolt-4/

[xeromist]

Have you phoned support? If this is impacting all of the ProArt boards they might know something.

[thomas_yiu]

Hello Gundam0081,
The Thunderbolt requires chipset drivers, please install chipset driver https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/ProArt_B550-CREATOR/AMD_Chipset_Driver_V2.11.26.106_.... After that, you can install the Thunderbolt.