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Asus Crosshair VI Hero Q-Code 8 / Not Starting

nazzario
Level 7
Hi

I have a big Problem and i hope someone can help me.
Yesterday i have received all my components. Ryzen 1800x, 32 GB Ram, M.2 SSD, RX480 Graphic Card and Silent Loop 280.

I have installed all components and now the PC is not booting. I received the code 8. My Problem is i cannot goes into the bios because i have no Screen.
The RGB on the Boards is ok. The CPU-Ready is green but the onboards LED is off.
I have tried to remove the RAM, than just use 1 Ram /2/3/4 etc. I remove all other components, Graphics Card, SSD but still Code 8 and nothing working. I just not removed the CPU because it's a lot of work. And the Status is green so i think that will be ok.
I Flashback the bios to 0902 from the asus page and i think that installed sucessfully.

I don't know what i can do and i hope someone can help me.

Thanks and Regards
Nazzario
1,308 Views
51 REPLIES 51

solomonshv wrote:
are you guys able to overclock? i'm using the CPU backplate that came with the motherboard, not the EK backplate. my system runs fine with an EK supremacy EVO at stock speeds. but when i OC it crashes to the 8_ error code after the temp shoots up to 90*C+ when doing CPU intensive junk like cinebench.


i got the ek supremacy elite block ....i cut the back plate and the rubber gasket to fit the board better.....

63696

63697

i also punched out the center of that rubber gasket ...those that have one know what i mean...lol..

Rashkae wrote:
I have the exact same issue. None of the provided workarounds of flashing bios, bios reset, removing battery, etc, worked. I am RMAing the board, though I am now tempted to switch to Asrock or MSI because they just seem to work fine.


Dont do this. MSI and SR are with AM4 horrible...Big issues with RAMs, really, the Cross Hero is best what you can have in your hands. The problems will be fixed, need new AGESA from AMD and BIOSes. The similar issues were with BW-E CPUs at beginning.
Who knows me, knows me ;)....AMD 3000+, AMD x2 4600+ EE, AMD X4 955 BE C2,2x AMD X4 965 BE C3, AMD X4 970 BE C3, AMD x4 975 BE, AMD x4 980 BE, AMD X6 1090T BE, AMD x6 1100T BE, 2x AMD FX-8120, 2x AMD FX-8150, FX-6300, FX-8300, FX-8320E, FX-8320, FX-8350, FX-8370, FX-8370E, FX-9370, FX-9590, AMD A8-3850, AMD A8-3870K, A8-5600K, A10-5800K, A10-6800K, A10-7850K, A10-7870K, A 5150, Athlon x4 860K, Intel i7-5960X, i7-6700K, Intel i7-4770K, Intel i7-980x, Intel i7 2600k, Intel i7-3770K, i7-3930K.

FlanK3r wrote:
Dont do this. MSI and SR are with AM4 horrible...Big issues with RAMs, really, the Cross Hero is best what you can have in your hands. The problems will be fixed, need new AGESA from AMD and BIOSes. The similar issues were with BW-E CPUs at beginning.


So far everyone that I know who got the MSI titanium has no RAM issues, RAM is running fast, and they can actually USE their PC.

The ROG Crosshair VI Hero is basically an overpriced paperweight right now.

FlanK3r wrote:
Dont do this. MSI and SR are with AM4 horrible...Big issues with RAMs, really, the Cross Hero is best what you can have in your hands. The problems will be fixed, need new AGESA from AMD and BIOSes. The similar issues were with BW-E CPUs at beginning.


i'm sorry, but I'm going to have you stop your bulls**t right there. i have both, MSI X370 xpower and this asus crosshair VI hero. i used the SAME EXACT 1700x CPU, G skill RAM, EK waterblock, EVGA GTX 1080 Ti, 1TB Samsung 960 EVO SSD, Seasonic Prime titanium PSU, etc, on both boards, but the asus is the only one giving me problems. the only X factor is the motherboard.

on the MSI board i can run my CPU at 4050MHz @ 1.3875V without any problems, i hit 1800 point in cinebench. on asus board i can work in windows at 4.0GHz, but as soon as i do anything CPU insive, even without an overclock, i get crashes with that stupid 8_ error code (not 08, btw). i have yet to make even 1 successful cinebench pass with the asus board.

as for the RAM, i can run my 3200MHz CL14 rated 2x8GB set on the MSI board at 2666MHz, but on the asus i can't get it to boot at anything past 2133MHz.

even the fan controllers do not work correctly on the asus board. i have 4x PWM Gentle Typhoons (new versions) on one silverstone hub and 4x Corsair ML140 fans on another silverstone hub. they worked fine on my MSI board. but the asus board detects them as non PWM fans in the BIOS and only lets me control them with voltage, which makes the fans whine.

just switched back to the MSI board, everything is perfect again.

the only reason i bought the asus board was because it would match the color scheme of my next build. but after struggling with an asus x99 deluxe for over a year, i don't know what i was thinking. asus is making nothing but trash! just look at the reviews for x99 deluxe and this board.

Intel 5930K + Corsair H110
Asus X99 Deluxe
4 x 4GB G.Skill 3000MHz CL 15
2 x Asus GTX 980 STRIX
2 x Samsung 840 Pro 512GB SSD [RAID 0]
Super Flower Leadex 1000W Platinum
Phanteks Enthoo Primo

Hi,I opened a thread but i'm a new to forum and this thread is the same.

My problem is sometime code 8 sometime passes the 8 and reach the 3rd code 46 and then no boot and no start. Removing the battery and waiting 5 min rarely let the system starts. As started the pc (win 10) has no problem I installed all my software, with 2 reboot and no problem. Halting the system and restarted the day after, same problem usually q-code 46.
Sometims system start and stop on white led and q-code 63. If no success (63 code for more than 10 min so I have to reboot) 99% restarting generate Q-code 46 and my via crucis restart. If pass 63 all is okay.
Bios 1002
I don't want spent all my time tryng to start the system.
I have no idea how to resolve this iusse. In the weekend system started normally 3 times and failed hundred times.
Is this a buggy mobo or some problem my specs?

My specs:
CPU 1800X
Memory Brand G.SKILL, Series Ripjaws V Series, Model F4-3000C15D-32GVR
psu EVGA SuperNOVA GQ PSU 850W,
cooling system EK Water Blocks EK-KIT S240,
NVMe SSD 960 evo,
Sapphire rx480 nitro.
Bios 1002

lorenkos wrote:
Hi,I opened a thread but i'm a new to forum and this thread is the same.

My problem is sometime code 8 sometime passes the 8 and reach the 3rd code 46 and then no boot and no start. Removing the battery and waiting 5 min rarely let the system starts. As started the pc (win 10) has no problem I installed all my software, with 2 reboot and no problem. Halting the system and restarted the day after, same problem usually q-code 46.
Sometims system start and stop on white led and q-code 63. If no success (63 code for more than 10 min so I have to reboot) 99% restarting generate Q-code 46 and my via crucis restart. If pass 63 all is okay.
Bios 1002
I don't want spent all my time tryng to start the system.
I have no idea how to resolve this iusse. In the weekend system started normally 3 times and failed hundred times.
Is this a buggy mobo or some problem my specs?

My specs:
CPU 1800X
Memory Brand G.SKILL, Series Ripjaws V Series, Model F4-3000C15D-32GVR
psu EVGA SuperNOVA GQ PSU 850W,
cooling system EK Water Blocks EK-KIT S240,
NVMe SSD 960 evo,
Sapphire rx480 nitro.
Bios 1002


i found out that if i turn off the power after getting a code 8 ....and let the board try to boot ....it will shut down twice on its own the the third time it will either give me a f9/0d error then i reset and hit the boot to bios button ..or it boots right into bios..i have yet to reset bios on this board ..i can always get into bios !!
every time i get that code 8 i turn off power at psu and i boot right back up ...seems to work for me
you specs mean nothing without further information
what overclocks and voltages you running on cpu-vcore/ soc/pll/ram?

Demoniacstar wrote:

every time i get that code 8 i turn off power at psu and i boot right back up ...seems to work for me
you specs mean nothing without further information
what overclocks and voltages you running on cpu-vcore/ soc/pll/ram?


I'm using factory settings, I looking for system starting at the moment 🙂

solomonshv wrote:
on the MSI board i can run my CPU at 4050MHz @ 1.3875V without any problems, i hit 1800 point in cinebench. on asus board i can work in windows at 4.0GHz, but as soon as i do anything CPU insive, even without an overclock, i get crashes with that stupid 8_ error code (not 08, btw). i have yet to make even 1 successful cinebench pass with the asus board.
.


I am glad to hear this. At stock everything, with the 1002 BIOS I am getting random shutdowns with 8 in the LED code display and my Strix Rx 480 LED blink blueish as if tying to initialize. Anything over 2133 and I fail to post with q-code 55. I am sending my motherboard back to newegg and was hoping my CPU would be OK. Hopefully my CPU is good and it is the crap board. To bad newegg is out of stock on the MSI board (not buying from their overpriced market place).

m0nt3 wrote:
I am glad to hear this. At stock everything, with the 1002 BIOS I am getting random shutdowns with 8 in the LED code display and my Strix Rx 480 LED blink blueish as if tying to initialize. Anything over 2133 and I fail to post with q-code 55. I am sending my motherboard back to newegg and was hoping my CPU would be OK. Hopefully my CPU is good and it is the crap board. To bad newegg is out of stock on the MSI board (not buying from their overpriced market place).


i get the same type of code....stuck on red light with 55.....ive seen it be caused by low vcore.....and or low PLL voltage will also cause that ..for some reason even at stock settings pll likes to be around 1.875 on my board.... too much SoC voltage will also cause this to happen
this board is not a bad board if you slow down and learn it .,.....it's not like magic ..put it together and poof it's the fastest thing ever
it takes work and a lot ...and i do mean a lot of patients .....you just can't jump from 2133 to 2666 or 3200 ...you have to work it up to it ...so it learns ..as well as you learning what it needs what as far as voltages.....
everyone thinks if you slap these things together and slam the voltage to them it's all you gotta do to get it overclock...its does not work like that ....this bios and this platform are totally new ....it is better to learn how to use these board and overclocking features then it is to just see someone's settings and try them ....each and every system is different and will use different voltages and this board and Ryzen alone seem to be very picky when it comes to the voltages it will run at.......
if you're raising bclk you need to raise the pll voltage.....if your going for higher then 2666 you have to raise the pll voltage due to the fact that most ram wont go higher unless you set 2666 and raise thru bclk....
to low pll will give you that 55 code....
to low ram volts will show f9 or 0d code
to much soc will make cpu stick on red light with code 33.....or you will get the 8 code.....when you see the 8....you turn the psu off at the psu .....
reboot try again...lol....and again ....and again ....and again .....
i should really make a video on all this man....
i have spent the better part of two weeks every day testing and tuning i have learned a lot about this system and the way it works
not once sence i have built this have i needed to hit the bios reset button cept the first time i powered it in
i have always got into bios on a bad oc....the reset button the boot to bios button and the retry button are way better then on the old crosshair boards....
even if it dont boot right away i keep messing and pressing those buttons io can get into bios.....
and i have yet to see any real ...and i mean a real overclocking video that shows people how to overclock and what to do when things fail like so many people have seen.....and then just think the motherboard is crap ....when in fact it is not!......
if you would like some help on that board before sending it back ...we can do a google hangouts chat and i can lend a hand to help you get it up and running

Demoniacstar wrote:
i get the same type of code....stuck on red light with 55.....ive seen it be caused by low vcore.....and or low PLL voltage will also cause that ..for some reason even at stock settings pll likes to be around 1.875 on my board.... too much SoC voltage will also cause this to happen
this board is not a bad board if you slow down and learn it .,.....it's not like magic ..put it together and poof it's the fastest thing ever
it takes work and a lot ...and i do mean a lot of patients .....you just can't jump from 2133 to 2666 or 3200 ...you have to work it up to it ...so it learns ..as well as you learning what it needs what as far as voltages.....
everyone thinks if you slap these things together and slam the voltage to them it's all you gotta do to get it overclock...its does not work like that ....this bios and this platform are totally new ....it is better to learn how to use these board and overclocking features then it is to just see someone's settings and try them ....each and every system is different and will use different voltages and this board and Ryzen alone seem to be very picky when it comes to the voltages it will run at.......
if you're raising bclk you need to raise the pll voltage.....if your going for higher then 2666 you have to raise the pll voltage due to the fact that most ram wont go higher unless you set 2666 and raise thru bclk....
to low pll will give you that 55 code....
to low ram volts will show f9 or 0d code
to much soc will make cpu stick on red light with code 33.....or you will get the 8 code.....when you see the 8....you turn the psu off at the psu .....
reboot try again...lol....and again ....and again ....and again .....
i should really make a video on all this man....
i have spent the better part of two weeks every day testing and tuning i have learned a lot about this system and the way it works
not once sence i have built this have i needed to hit the bios reset button cept the first time i powered it in
i have always got into bios on a bad oc....the reset button the boot to bios button and the retry button are way better then on the old crosshair boards....
even if it dont boot right away i keep messing and pressing those buttons io can get into bios.....
and i have yet to see any real ...and i mean a real overclocking video that shows people how to overclock and what to do when things fail like so many people have seen.....and then just think the motherboard is crap ....when in fact it is not!......
if you would like some help on that board before sending it back ...we can do a google hangouts chat and i can lend a hand to help you get it up and running



you just wrote a whole bunch of nonsense. that's exactly what i did on my MSI board. i slapped everything together and slammed in the voltages and everything worked. everything works fine with ASRock and MSI boards. it's the stupid Asus boards that do not work. it took me exactly 1 minute to get my MSI board up and running. i put in 1.3875V for CPU, 1.35V for the RAM. dialed in 4000MHz for CPU speed. then tried a few RAM speeds from the XMP profile until i got one that worked. 3200mhz did not work, 2933 did not work, but 2666MHz worked fine. the whole thing took 1 minute. the next day, after spending another 2 minutes trying more frequencies, i got a 4050MHz OC.

my brother just built his system today with an ASRock X370 Taichi. after updating the BIOS, he did the same thing. dialed in 1.3875V for CPU, 1.35V for RAM. set CPU speed to 4000MHz selected the 3200MHz XMP profile from his RAM. and boom, it works. just like magic.

BTW, this is the RAM he is using: https://www.newegg.com/Product/Product.aspx?Item=N82E16820232485

Intel 5930K + Corsair H110
Asus X99 Deluxe
4 x 4GB G.Skill 3000MHz CL 15
2 x Asus GTX 980 STRIX
2 x Samsung 840 Pro 512GB SSD [RAID 0]
Super Flower Leadex 1000W Platinum
Phanteks Enthoo Primo