cancel
Showing results for 
Search instead for 
Did you mean: 

Ryujin III extreme AIDA64 not working - Blank screen

Kirito1984
Level 7

Turned off the screen in armoury crate, and activated it in aida64 resulted in a blank grey screen.
Contacted technical support who told me to uninstalled Armoury Crate, still no luck just a blank screen. Preferences LCD asus is selected.

Anyone have a solution to this problem? Thanks

214 Views
8 REPLIES 8

Silent_Scone
Super Moderator

Hi @Kirito1984 

Unfortunately, I don't think CS team are going to be able to help you on this one - assuming the LCD functionality is working ok when enabled via AC.

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090

Aureliannn_ROG
Customer Service Agent

Hi @Kirito1984 ,

We apologize for the delayed response due to the recent holiday, as we were out of the office. 

Regarding the issue you encountered, we would like to confirm the following points:

  1. Can the AC monitor display normally when used alone?
  2. If you have both Armoury Crate and AIDA64 installed and wish for AIDA64 to control the LCD display, please set the Armoury Crate display control mode to [OFF].
  3. When both Armoury Crate and AIDA64 are installed and configured for LCD display, the LCD will show the graphical mode set by Armoury Crate.

Please help us confirm the above information.

We greatly appreciate your understanding and cooperation.

Thank you.

[ROG Component] How to set up LCD display of ROG RYUJIN II series water cooling | Official Support |...

Please note that response times may be delayed due to upcoming regional holidays. For urgent inquiries, please contact your local service center. Thank you for your patience.

Thanks for your reply, and I hope you all had a wonderful holiday over there.

I can confirm the screen works as standalone, however even after following the steps listed above, the screen just won't work with AI6464, was really hoping for this feature as I could see FPS directly on the pump, maybe it can intergrated directly into Amoury Crate.

Regards

Kirito1984
Level 7

I switched out my Taichi b650e lite motherboard to an Asus strix B850 - F, as i thought maybe the motherboard is causing a conflict between the cooler and aida64, however the issue persists and its the same, just blank, the aio is connected into the motherboard usb 2.0 , in AIDA64 it detects it under preferences 'ROG AIO Init OK (DLL version 0.0.1.3). I'd really like to get this working.

Hi @Kirito1984 have you asked the software authors about this problem?

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090

Hi there below is the reponse an AIDA64 Admin on their forums. Thanks.

'Since we rely on Asus' own ROG AIO SDK module, we cannot fix such issues from our end.  Asus' ROG team has to work on this issue, the bug is in their SDK module I'm afraid.'

It's not just you, I just received my brand new pump today and set everything up and I am having the exact same issue as you.  LCD does not work with AIDA64 but works with Armory Crate perfectly fine, even when turning display off in Armory Crate AIDA64 themes do not work.  Definitely a bug or software issue.

Kirito1984
Level 7

Wanted to make sure it wasn't the motherboard, so I upgraded again to the ROG crosshair X870E, however this has the same problem, hopefully this bug/glitch can be forwarded to the Asus devs to fix this issue.

20250217_165017.jpg