RYUJIN III argb no longer displays liquid temperature and pump speed.

[dayu2011]

Hi everyone,

When I first got the AIO cooler, I was able to set up the LCD to display liquid temperature and pump speed using the older version of Armoury Crate. However, after a recent reinstall of Armoury Crate, I can no longer find these two sensors in the software. Has the latest version of Armoury Crate disabled these sensors? If so, could ASUS kindly enable them again, as they are still very useful to display?

Regards,

Tim

[Talon1]

I have version 5.9.4.0  of Armoury Crate and I have those options.  They work for my RYUJIN III.

One thing I noticed after the last update was my display screen would go idle instead of displaying cpu/gpu temps. Just a screen of colored pixels. A restart fixes it. 

[dayu2011]

Hi Talon1,

Thank you for your reply. It appears that sensor information does show up on your AIO cooler, but it is for the RYUO III model (yours) instead of the RYUJIN III (mine).

The liquid temperature sensor is not available in my dropdown menu. Please see the attached screenshot.

Regards,

Tim

[Aureliannn_ROG]

Hi @dayu2011 ,

Thank you for reporting this issue. 

We have received your feedback regarding the liquid temperature and pump speed not displaying on your AIO cooler, and we have submitted this issue to our engineering team for investigation.

We understand your concern about this issue and apologize for any inconvenience it may cause. Our engineering team is actively working on it.
We will keep you updated on the progress of this issue, and we will notify you as soon as we have new information or a solution. 

Thank you again for your patience and cooperation.

[dayu2011]

Hi @Aureliannn_ROG 

Thank you for submitting a ticket to the engineering team. I appreciate it. Please see below for my detailed specifications:

OS: Windows 11 Pro version 22631.3880 (23H2)
CPU: Intel Core i9-10900K
GPU: ROG Strix LC GeForce RTX 3090 Ti OC Edition
MOBO: ROG MAXIMUS XIII EXTREME (BIOS: 2203)
RAM: G.SKILL TRIDENT Z F4-4000C15Q-32GTZR
PSU: ROG Thor 1200W Platinum (Gen 1)

All devices drivers are latest which I downloaded from legendary driver master MoKiChU:

https://rog-forum.asus.com/t5/hardware-build-advice/index-all-my-drivers-firmware-software-threads/m...

Below is Armoury Crate's Diagnostic result:

Item Version
---- -------
Armoury Crate UWP App 5.9.4.0
ROG Live Service 2.4.19.0
Aura Service (Lighting Service) 3.07.49
Armoury Crate lite service 5.9.4
Aura Wallpaper Service Not installed
Aura SDK 3.04.43
ArmouryDevice 4.2.0.2
ASUS AIOFan HAL 1.3.3.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.5.0.1
ASUS Ambient HAL 3.4.0.0
ASUS Keyboard HAL 1.2.73.0
ASUS Mouse HAL 1.2.0.97
AacAudioHal 1.3.73.0
AacDisplay 1.2.38
AacVGA 0.0.7.0
KingstonDram 1.1.36
AURA DRAM Component 1.1.26
ENE RGB HAL 1.1.49.4
ENE_EHD_M2_HAL 1.0.13.0
ENE_ESD_ASM_HAL 1.0.11.0
Patriot Viper DRAM RGB 1.0.9.8
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.7
WD_BLACK AN1500 1.0.14.0
AIOFanSDK 3.00.15
AIOFanSDKPlugin 2.00.02
AudioSDK 3.01.27
KeyboardSDK 3.00.62
MainSDK 2.01.27
MbLedSDK 3.00.34
MouseSDK 3.01.38
VgaSDK 1.00.21
Armoury Crate Plugin - Aio 2.0.12
Armoury Crate Plugin - Headset 1.2.18
Armoury Crate Plugin - Keyboard 1.2.36
Armoury Crate Plugin - Motherboard 1.2.20
Armoury Crate Plugin - Mouse 2.3.1
Armoury Crate Plugin - Vga 1.0.4
ASUS Motherboard 4.02.32
ROG AZOTH 4.03.27
ROG AZOTH (2.4GHz) 4.03.27
ROG AZOTH (BLE) 4.03.27
ROG DELTA S ANIMATE 4.03.08
ROG RYUJIN III 4.01.31
ROG SPATHA X 4.05.14
ROG SPATHA X (2.4G) 4.05.14
ROG THRONE QI 4.01.08
VGA 3.01.05

[snip931]

This is also happening to me using a Ryujin ii.  I did a fresh windows install last week and when i went to setup everything back the way i had it using the latest armoury crate (5.9.4.0) i noticed i could no longer use liquid temp as an option.  All asus items up to date via armoury crate.

I have a older picture of how i had it setup so i know it was there

Item Version
---- -------
Armoury Crate UWP App 5.9.4.0
ROG Live Service 2.4.19.0
Aura Service (Lighting Service) 3.07.49
Armoury Crate lite service 5.9.4
Aura Wallpaper Service Not installed
Aura SDK 3.04.43
ArmouryDevice 4.2.0.2
ASUS AIOFan HAL 1.3.3.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.5.0.1
ASUS Ambient HAL 3.4.0.0
AacVGA 0.0.7.0
KingstonDram 1.1.36
AURA DRAM Component 1.1.26
ENE RGB HAL 1.1.49.4
ENE_EHD_M2_HAL 1.0.13.0
Patriot Viper DRAM RGB 1.0.9.8
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.7
WD_BLACK AN1500 1.0.14.0
AIOFanSDK 3.00.15
AIOFanSDKPlugin 2.00.02
AiSuiteSDK 1.02.12
MainSDK 2.01.27
MbLedSDK 3.00.34
VgaSDK 1.00.21
Armoury Crate Plugin - Aio 2.0.12
Armoury Crate Plugin - Motherboard 1.2.20
Armoury Crate Plugin - ROG FAN XPERT 4 2.0.12
Armoury Crate Plugin - Vga 1.0.4
ASUS Motherboard 4.02.32
ROG FAN XPERT 4 4.02.04
ROG RYUJIN II 4.01.29
VGA 3.01.05

[dayu2011]

@Aureliannn_ROG @Any updates?

[Aureliannn_ROG · Accepted solution]

Hi @dayu2011 @Talon1 @snip931 ,

Thank you for your patience.

Our engineering team has confirmed that AIOFanSDK 3.00.19 and AIOFanHal 1.3.8.0 updates were released on September 9th. 

We recommend updating your Armoury Crate to the latest version and checking if the issue has been resolved.

Thank you.

[dayu2011]

Thank you, all working now 😄