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Rog Ryujin 3 black pump noise

moveneger
Level 7

Hello! A newly purchased water cooler has a whirring sound after switching on. It gets louder under load. Is this normal?

 

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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

Hi @moveneger ,

we apologize for the delayed response due to the holiday period. Thank you for your patience.

Regarding your inquiry, we would like to confirm the following:

  1. Please ensure that the water block, radiator, and fans are securely mounted in the chassis and are not loose.
  2. We recommend adjusting the fan curve so that the fans operate at a lower speed under low temperatures to reduce noise and optimize cooling.
  3. Make sure that all device firmware is updated to the latest version for optimal performance and stability.

If you have confirmed all of the above and the issue still persists, we suggest bringing your liquid cooling unit to the nearest official service center for further assistance. 

Thank you for your understanding and cooperation!