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Asus ROG Ryuo III 360 doesn't have an option to show CPU temp.

vovk
Level 7

My Asus ROG Ryuo III 360 doesn't have an option to show CPU temp. In fact I can't even change default animation in the screen. It crushes every time with an error.

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2 REPLIES 2

Aureliannn_ROG
Customer Service Agent

Hi @vovk ,

Thank you for contacting us. 

To help us better troubleshoot your issue, we would like you to confirm the following:

  1. Connection confirmation: Please double-check that all cables (power cables, data cables, etc.) are securely connected to the device. We recommend that you unplug all cables and then plug them back in to ensure a correct connection.
  2. Firmware update: Please ensure that the firmware of your device and related software (such as Armoury Crate) is up to date. You can visit the ASUS official website to download the latest drivers and firmware for updates.
  3. Armoury Crate recognition: Can Armoury Crate correctly identify your device? If so, please provide us with the Armoury Crate logs so we can analyze them further.

The logs contain detailed information about the software's operation and can help the team identify the problem.
Please ensure that the logs accurately record the occurrence of the issue.
Here are the steps to collect Armoury Crate logs:
Please refer to Q5: What is APP Diagnostics? (New Feature)
https://www.asus.com/support/FAQ/1043747/#a14
Once you have completed the above steps, please upload the collected log files to a cloud storage service and send us the link via private message. 
Also, please provide us with your product serial number.
Thank you for your understanding and cooperation.

Ok. Done. Logs I've sent in a private message. 

Specs:
CPU: Intel Core i9 9900K

MB: Gigabyte Z390 Aorus PRO

GPU: Gigabyte RTX 3080Ti Aorus Pro

PSU: Be Quiet! Dark Power 13 1000W

OS: Win 11 Pro
BIOS: F13