AC ROG Ryujin III Fan Control not appearing

[TerraRazor]

Hi, 

I did a clean install of Windows 11 Pro yesterday and now Armoury Crate won't show Fan Control for RoG Ryujin III.

Also, many of the options in Hardware Monitor have disappeared and I only have Temperature, Fan Speed and Frequency in the drop down menu. Getting into any menu from 'Device' takes about 2 minutes to load.

[Aureliannn_ROG · Accepted solution]

Hi @TerraRazor ,

Thank you for your patience. To more accurately locate and resolve your issue, we would like to further confirm the following:

• Disappeared options: Could you please describe in detail which color space options disappeared after switching back to SDR?
  Have any other settings disappeared as well?
• Software reinstallation: Have you tried using the official Armoury Crate uninstall tool to completely remove the software and then reinstall it?
  Does the problem still exist after reinstalling?
• Armoury Crate logs: Armoury Crate records information about the software's operation. If you can provide the software's log files, it will help us analyze the cause of the problem. 
• Providing the above information will help us: 

1. More accurately locate the problem: With the detailed information you provide, we can better understand the scope of the problem.
2. Narrow down the problem: If the problem still exists after reinstalling the software, we can rule out software installation issues.
3. Analyze the cause of the problem: Log files can provide us with more clues to help us find the root cause of the problem.

Please ensure that the logs accurately record the occurrence of the issue.
Here are the steps to collect Armoury Crate logs:
Please refer to Q5: What is APP Diagnostics? (New Feature)
https://www.asus.com/support/FAQ/1043747/#a14
Once you have completed the above steps, please upload the collected log files to a cloud storage service and send us the link via private message. 
Also, please provide us with your product serial number.
Thank you for your understanding and cooperation.

[TerraRazor]

Hi, 

So after several failed uninstallations and reinstalls, AC Error Code 238 and missing Aa.setup.msi file, registery edits and run commands, I have finally managed to get AC up and running with all the Hardware Monitor options available and Fan Control is now accessible. 

Thank you for your help! Appreciated! 

[Aureliannn_ROG]

Hi @TerraRazor ,

Thank you very much for your feedback!
We are pleased to have been able to help you resolve the issue. 
If you have any other questions or need further assistance, please feel free to ask.
We are here to assist you.
Thank you.